Hear from our clients.

I would like to highly commend Miss Kelly Yu of ERA Realty Network Pte Ltd for sucessfully selling our condominium within a week of posting.

Miss Kelly Yu had been most helpful, shown much patience and understandly towards us and to the buyers as well. Her in-depth knowledge of our house, our living external environment and positive attitude has definitely relieved me of our worries of selling our unit. Her professionalism is admirable and noteworthy. I would definitely recommend her services to any genuine seller or buyer.

I would like to take this opportunity to extend my appreciation as well as to commend Miss Kelly Yu of ERA Realty Network Pte Ltd for successfully selling our apartment in a record time of 4 days.

Miss Kelly Yu has been most meticulous with her presentation while patiently answering our queries. She listened actively as we brought her around the apartment and was able to highlight the key features (as discussed) of the apartment to potential buyers. This, together with her promptness to act in response to our queries and feedback are factors which help to render the process of selling our apartment (through Kelly) relatively efficient and stress-free. Her attention to details has made her, in our opinion, an exceptional real estate agent who is driven and committed to help her clients.

We hope that Miss Kelly Yu will continue her good work and that she will be successful in all her future endeavours.

To whom it may concern,

I would like to take this opportunity to show my heart felt appreciation to one of your property agent in your good company.

My experience with Kelly Yu of ERA REALTY NETWORK PTE LTD was simply amazing! Kelly is very professional, knowledgeable and helpful. I must say she has been very patience and given generously of her time with me and my husband.

Her knowledge of the area and her candor were greatly appreciated. She listens to what you are looking for rather than trying to tell you or steer you in a direction that may benefit her in one way or another.

I would highly recommend her to others. Another thing that I would like to say is I admire and respect her most is her sincerity and openness and that created a trust factor critical to the process.

Kelly, keep up the good work! I'm sure you will go far in your career.

Thanks Best Regards, Fiona Hiew

我们认识Kelly and Mark差不多几年时间，之前从租屋更换到现在的Condo就是他们帮助我们，因为当时的决定很突然，他们很快就按照我们的理想型帮我们找到了满意的屋子，也非常快的安排了很多次看房，在整个买卖的过程，对于我们的各种疑问都会给予很专业和充分的解答，也让我们了解选择适合我们的房子更加重要。这一次，也是突然想要做一些变动，我个人也有心急的时候，但是Kelly and Mark都非常专业和耐心的给我介绍各个备选方案的优缺点，了解我的要求，根据我的想法来给我解答，最终非常开心的选择到了一套很满意的房子，整个过程也非常有效率，多次他们都是在周末和晚上帮我分析，对此我非常感谢。另外，作为一个非常注重效率和信息全面性的我，Kelly and Mark 对整个市场的专业性，对各项相关知识的了解，他们的高效率都是非常令我欣赏的。我也非常愿意长期和他们合作，谢谢。

我已经和 Kelly and Mark 合作了12年，他们作为中介，非常负责，不管何时，发过去的信息总能得到及时的回复。我的第一个公寓一直由 Mark 帮忙处理，他不仅能快速帮我找到适合的租客，也能有效地帮我处理各种问题。最近这个公寓也由他们两个帮我卖掉了，他们也帮我争取到了出乎意外的好价格，因此非常感谢他们。Kelly 对市场情况非常了解，不管是自住还是投资，她总能给出中肯的建议，我后来的两次购房都是经由他们介绍和处理。而且，Kelly 精通双语，也很有耐心，沟通起来非常愉快，我也非常信赖他们！超级推荐给同样想买卖房屋或租房的朋友们哦！

We got to know Kelly and Mark with the high recommendation of our friend.

Kelly and Mark rendered a great professional service for the sale of our 5 rooms hdb unit and the purchase of resale landed property.

While viewing new property, they could manage to provide information and highlights timely and follow-ups closely of our impressions and opinions of each and every unit.

On the other hand, they could manage to bring a number of viewer groups and find a buyer within 2 weeks. Our unit was sold out with a decent value and a handsome cash over valuation as icing on the cake.

We are truly thankful to them since they presented with an immense efficiency, integrity, resilience and professionalism throughout the process with the best interest of us.

Overall, their service is nothing short of wonderful and they ticked all the boxes in a very well organized and promising manner.

Hence, we are cent percent happy with their service and we look forward to engaging with them again.

On 18th March, Adeline (my wife) and I engaged Kelly to sell our condo. A previous agent could not sell the unit after six months, so we didn’t expect much. We still can’t believe she sold it in 30 days.

We engaged one agent but got two instead.

Kelly and Mark’s professionalism raised the bar on customer experience.

Highly effective in guiding us though the entire process, starting with contracts. Online forms made the paperwork painless too.

The photos were so well taken it tempted us to change our minds and keep the place. They were using the right sales tactics, we could see our listing in on line ads and searches.

We asked for market price, just like previous attempt but there were fifteen times more viewing. Kelly and Mark were not pushy on viewing times and were careful not to inconvience us.

When it was down to two potential buyers (one cobroke), it was clear that they acted with integrity and in our best interest. We have engaged agents before and believe this one of our best experiences.

This is the first time I am writing a testimonial for paid agency services. I believe its important to give credit where it’s due.

Thank You.

We would like to commend your property agents, Ms Kelly Yu and Mr Mark Yu for their professional service.

We have recently engaged both of them as our agents to sell our condominium and purchase a 4 room resale flat.

Our sale of the condominium was dealt with quickly and efficiently. They took photos of our unit, advertised and managed to find a buyer within the 24 hours. We were most impressed with the level of communication and were kept up to date at each stage of the transaction. Their commitment and efficiency really impressed us.

In sourcing for a flat, both of them have been very accommodating, patience and the viewing arrangement was arranged systematically and organised. Arrangement was made to view the flats one after another with not much time wasted and thus we were able to view up to 8 flats in less then half a day.

Even though we have our own transport, Mark offered to give us a ride during the viewing. His service really goes beyond what a property agent will normally do.

Their commitment, approachability and professionalism in providing the best service was really impressive and commendable.

"I’ve gotten my first Yew Mei Green unit through an agent whom did not declare to us that he is the owner. We went through so much problem, he even returned to damage the house after handover. You cannot imagine that nightmare we went through with him then and the post trauma he left in us till today.

It really took us a BIG step to engage you. Thanks for renewing our faith in ERA for us!

Your experience is truely amazing! From start, the expectation is well managed, e.g. the right price (recommendations are well supported with factual statistics). This is really important, as it shows that you do not give empty promises."

"Buyers are also screened thoroughly, as we only meet the serious buyers, not window shoppers. Our unit is closed after the 3rd viewing and within the same weekend!

You demonstrated reasonable but yet powerful negotiation skills with strong focus on clients’ best interest, e.g. the deal was close at the RIGHT price, extended completion and rent back, etc.

You provide adequate updates and support on the status, i.e. our doubts and concerns are well addressed. It is definitely not an easy task to manage both sale and purchase and the same time, let alone an extended completion."

Our Appreciation and satisfaction, as proven by Kelly Yu and Mark Yu, From ERA Realty Network for their excellence and professional knowledge and Services; honesty dedication, trust, care, concern and advises during the possession of our properties which the achieved to the bestow their ability.

The most effort of Kelly Yu and Mark Yu made me and my wife :- Mr Percy and Magdalene Jansen have the fullest confidence, satisfaction and trust in them.

They would go an extra mile in any circumstance in showing their care and concern without regrets.

For their professional knowledge and excellent services, Kelly Yu and Mark Yu have great potential.

Last but not least, we are delighted to thank them for their achievement and would not hesitate recommend anyone who need their excellent services anytime.

Your client with no regrets,

Mr. Percy and Magdalene Jansen

Faber Crest

We have engaged 2 property agents for the past 6 months to market our unit, but no offer has been made despite of many viewings.

We have done everything we could to satisfy various feedbacks, but still: no offer.

One day we received a brochure advertised by ERA and we observed on someone’s testimonial which is describing exactly the same as our situation, but with the help of Ms. Kelly Yu of ERA, the seller finally managed to sell his/her unit within short period.

And that was the brief story where we found her name and contact no. Almost giving up our hope, we decided to contact her for the same reason.

Surprisingly, with her professional guidance and advice, she managed to close the deal in 10 days from the moment we sign the exclusive agreement.

We are glad to have Ms. Kelly Yu in handling our situation and therefore, we definitely would like to recommend her to our relatives and friends.

Kelly and Mark are very professional. At our first meeting everything was explained very clearly.

At every viewing one of them was present and gave a comprehensive tour of the house to the potential buyers.

We were kept up to date via whatsapp and received regular feedback.

They were very on the ball to close a deal for us, which happened within two months of hiring them.

They definitely met our expectations and got us a good deal.

We would use their services again for sure.

Kelly is outstanding in supporting our requirements. She is exceptionally professional and her services is fantastic.

We are appreciative of Kelly helping us to sell the house on time; allowing us to transit smoothly to our new place. Kelly is knowledgeable of the market and has provided us good advices to help us make informed decisions. We’re grateful of her help and kindness, along with Mark Yu’s.

Kelly is very professional and committed towards the work. She was very kind and patience in assisting us. She really understands our requirement and help to find our dream house. I strongly recommend her to my friends and family.

Amazing agent with excellent service! Kelly is a professional & very helpful agent with good knowledge, always informative & positive, genuine & honest. Extremely pleasant transaction. I would highly recommend her to anyone who intent to sell your property.

Friendly and quick response to queries. Highly recommended.